Workplace Training

We don’t stand at the front of the room talking to a slide full of text. We engage participants in a conversation. We discover what they do and don’t know, we teach them what they need to learn and, more importantly, we help drive new behaviour.

Oh yeah, and we give out chocolate. That always helps.

We are happy to customize any of our training programs to meet the needs of your organization. Please contact us today to find out how we can help you with your training needs.

Explore our training programs below:

Positive Workplaces

  • Respect in the Workplace
  • Creating a Positive Workplace
  • Helping Dysfunctional Teams Function
  • Conflict Resolution Skills All Employees Should Have
  • Bully or Effective Leader: When Supervisors go too Far
  • Implementing the National Standard for Psychological Health and Safety in the Workplace
  • One-on-One Sensitivity Training
  • Municipal Staff/Council Relations (for municipalities)
  • Addressing Harassment by Municipal Councillors (for municipalities)

Harassment and Investigations

  • Addressing Harassment and Violence in the Workplace for Managers and Supervisors
  • Recognizing and Eliminating Sexual Harassment in the Workplace
  • How to Conduct Appropriate Workplace Investigations
  • Top 10 Mistakes Investigating Harassment Complaints
  • Damage Control: Repairing a Workplace After a Finding of Harassment
  • One-on-One Sensitivity Training

Human Rights, AODA, WSIB and the Duty to Accommodate

  • Chronic Mental Stress Claims Under WSIB: Practical Prevention Strategies
  • Human Rights 101 for Managers and Supervisors
  • Unintentional Discrimination: Uncovering Hidden Bias
  • Meeting the Duty to Accommodate
  • The Sandwich Generation: What Family Status Accommodation Means Now
  • Should We Say Something? Managing Hidden Disabilities in the Workplace


  • Successful Selection: Recruitment Techniques that Work
  • Implementing Employment Agreements that Protect Your Organization
  • Interviewing Skills for Managers and Supervisors

Managing Employees

  • Performance Management and Progressive Discipline: Two Sides of the Same Coin
  • Difficult Employee or Employee with a Difficulty?
  • Independent Contractor or Employee: the Danger of Getting it Wrong
  • Will You Be My Friend: Dealing with Social Media in the Workplace
  • Managing Absenteeism
  • Suspicious Sick Leaves
  • Managing a Unionized Environment
  • Powerful Employment Policies
  • Feel the Fear and Do It Anyway: Why Strong Leadership Leads to Happy Employees

Certificate Program for Managers and Supervisors: HR Law and Employee Management

This two-day certificate program provides critical skills for new managers and supervisors as those whose skills need to be developed. Topics covered include:

  • employment law 101: key laws all managers and supervisors need to know about
  • tips for conducting effective recruitment interviews
  • the difference between performance management and progressive discipline and when to use them
  • managing toxic and dysfunctional teams
  • the duty to accommodate disabilities, mental health and family status
  • effective leadership

Upcoming Events

October 19, 22, 26 & 29, 2020

Workplace Investigations Training & Certificate Program (online)

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November 16, 19, 23 & 26, 2020

Workplace Investigations Training & Certificate Program (online)

Learn more

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