- This event has passed.
Effectively Resolving Workplace Conflict
June 17 @ 9:30 am - 12:45 pm
$495When conflicts aren’t addressed, they fester and grow. Unresolved conflict can also compound other harmful workplace behaviour like incivility, gossip and cliques. But with many people being naturally conflict-averse, proactive resolution requires both courage and skill. In this practical webinar for HR leaders and managers, we will explore:
– how conflict emerges
– individual conflict styles and a team’s conflict culture
– how to effectively lead challenging conversations to address conflicts productively
– the “interest-based relational” mediation model: a tried and tested method for resolving conflicts while preserving relationships
– conflict resolution skills: creating psychological safety, avoiding “blame” and “fault,” finding shared purpose, and addressing underlying interests
Eligible for 3 HRPA CPD Hours
To learn more, contact: bernardicentre@hrlawyers.ca
Related events
Untangling Today’s Thorniest Accommodating Issues *NEW
Handling workplace accommodations is one of the most challenging responsibilities in HR. You know the theory. The difficulty is applying it in the complex and nuanced modern workplace. This webinar […]