This engaging session illustrates how we make unconscious judgements about people including about their gender, race and culture. Through a variety of interactive examples and case studies, we will identify patterns in how we evaluate others and understand how unconscious bias affects decision-making in recruitment, people development and leadership. We will also identify how unconscious […]

The duty to accommodate is one of the most complex challenges that HR professionals face in managing employees. This session employs practical examples and case studies to provide you with strategies for accommodating employee needs in even the most difficult of cases. Emphasis will be placed on disability and mental illness, as well as accommodation […]

One of the hardest parts of an investigation is writing a report of your findings. What should be included, what do you say and how do you say it? The report needs to be neutral, concise and legally defensible. It also needs to be engaging, while communicating your intended messaging. This program will provide you […]

As of January 1st, 2018, employees with work-related chronic or traumatic mental stress may be eligible for benefits from the WSIB under its new chronic mental stress (CMS) policy. This expanded entitlement for mental stress under the Workplace Safety and Insurance Act means all employers, specifically those with stressful workplaces, will need to take additional […]